Terms and Conditions

Advertising & Promotions

On Road Costs

All non-sale new vehicle pricing is ‘MRP’ (Maximum Retail Price) and excludes on-road costs unless stated as ‘driveaway’. On-road costs for new petrol (non-commercial) vehicles are $1,395 which includes GST, 12 months registration, full tank of fuel, 3 years WOF, 3 years factory warranty, 3 years Roadside Assistance, genuine floor mats, professional groom and pre-delivery inspection. On-road costs for new diesel (non-commercial) vehicles are $1,495 which includes the above plus the first 3,000km Road Users Charges. On-road costs for commercial vehicles are $1,695. Commercial vehicles include Volkswagen Amarok, Caddy, Transporter, Multivan, California Ocean, and Crafter.


All weekly figures are based on a competitive interest rate, 20% deposit, 60 month term and includes booking fee unless otherwise stated. Lending and credit criteria apply and flexible deposit & terms are available by negotiation. For further information, please contact our Business Manager on 03 377 7144.

All finance fees are available on request from our showroom, free of charge.

Rates & Fees

Should you have any questions regarding our trusted lender’s terms, conditions or criteria please contact our Business Manager on 03 377 7144. Or, visit the below websites to find out more:

3.9% Finance Across the Volkswagen Van Range

3.9% Finance terms: Finance offer is applicable to New Volkswagen Caddy, Transporter, Multivan & Crafter models registered from the 1st of April through to the 30th June 2018. Finance is over a 36 month term at a fixed annual interest rate of 3.9% p.a. Payments consist of a 20% deposit, followed by 35 equal monthly payments and a final balloon payment. A $275 establishment fee & $8 PPSR fee also apply. Offer is only available through Volkswagen Finance & is subject to normal lending & credit criteria. Offer is available until 30th June 2018 or while stocks last. Offer excludes Volkswagen California.

‘We come to you’ 24 Hour Test Drive

Please note: ‘We come to you’ test drive program is within 30km of Miles Continental and available on all weekdays. Off-site test drives outside of this are available by arrangement only; please contact us for more information. Subject to vehicle availability.

General Offer Terms and Conditions

Pricing excludes On Road Costs unless otherwise stated. Vehicles shown may include optional extras or accessories and features not available in New Zealand. All finance subject to fees and credit criteria. Contact our team for details.


The following terms and conditions are applicable to all competitions operated by Miles Continental unless otherwise stated.

Competitions are restricted to New Zealand residents, residing in New Zealand at the time of entry. Entrants must be over 18 unless otherwise stated and may enter only once. Any prizes or tickets must be collected from our showroom during regular open hours.

Prizes are not transferable, cannot be exchanged, and cannot be redeeemed for cash unless otherwise arranged with our management. Judges decision is final.
Miles Continental reserves the right to revoke a prize and re-draw at their discretion.

All reasonable attempts will be made to contact a winner, but if a prize is not claimed within 48 hours of the draw (or 24 hours for tickets) Miles Continental may re-draw or gift the prize to another party.

Any competitions run on Facebook are in no way sponsored, endorsed or administered by, or associated with, Facebook.

Each entrant to Facebook competitions acknowledges a complete release of Facebook.

Entering a competition deems acceptance of these terms.

Prizes are subject to availability and may vary from imagery used or descriptions given. Miles Continental reserves the right to contact competition entrants via email about further promotions unless the entrant has opted-out at time of entry. The entrant may unsubscribe from these emails at any time.

The Great Escape’ Terms and Conditions


Prize is for one night’s accommodation for two people at the Little River, Greystone, Kahutara or Manakau PurePod with the use of a Miles Continental vehicle. The winner must confirm a accommodation booking date with Miles Continental within one month from the day the winner is contacted.


Entry is via subscription – or through updating a profile for existing subscribers – to the Miles Continental email marketing database during the campaign period of 1st November 2018 to 30th November 2018. For insurance purposes, the driver must be over the age of 25. Entrants must be New Zealand citizens or permanent residents. Vehicle must be collected from Miles Continental and allowances will not be made for any travel costs in getting to or from our dealership in order to collect and redeem the prize.


Miles Continental will take all reasonable steps to contact the winner, but in the event of no response within 72 hours the prize may be forfeited and redrawn.


Insurance will be provided by Miles Continental. Winner is liable for insurance excess cost in the event of an incident. Drivers must be over the age of 25 and provide copies of driver’s licences prior to collection. This insurance excludes cover for personal items/effects being carried or stored within the vehicle.


Vehicle and booking dates are subject to availability. Vehicle model is at the discretion of Miles Continental. Vehicle provided with one full tank of fuel. Miles Continental accepts no responsibility for extra costs incurred on this trip. Sample imagery used.


Service Terms and Conditions

1. Eligibility

Service offers are not open to trade and commercial customers and only available for privately owned Volkswagen, and ŠKODA passenger vehicles unless otherwise stated on promotional material. All service offers are not available in conjunction with any other offer unless stated.

2. Promotional Periods

Service offer promotional periods are stated on promotional material and are not open for negotiation unless by prior arrangement with Miles Continental management.

3. Exceptions

Any promotional offer including a supply of oil is only valid for up to 5 litres of oil. Any amount required over this volume will be charged for separately.

4. Acceptance of Terms and Conditions

Redemption of a promotional offer deems understanding and acceptance of these terms and conditions. Should any dispute arise that cannot come to a satisfactory conclusion to both parties, the offer will be null and void and a customer will be charged the full amount unless otherwise arranged with Miles Continental’s Service Manager.

5. Availability

Bookings and parts are subject to availability. In the event that either are unavailable, a suitable alternative to the same value will be provided at Miles Continental’s discretion.

Actual services and parts may vary from those used in imagery on promotional material. Please confirm at time of redemption if in any doubt.

6. Promotion Specific Conditions

Conditions specific to promotions will be included on promotional material unless otherwise stated. Extra conditions for ‘FREE WOF’ promotions include those below:

6.1 Free WOF can only be redeemed for customer’s own vehicle and cannot be transferred or exchanged for cash. Vehicle must fall under eligibility criteria under ‘Eligibility’ section above.
6.2 The term ‘free’ applies only to the standard WOF inspection cost and does not apply to any extra services, parts, labour or otherwise that may come about as the result of a failed WOF inspection.
These conditions are subject to change without notice.

Volkswagen Service Advantage

Not all services are the same. Price variances across the indicated schedule are due to the inclusion of one or more of the additional service items i.e. Air Filter, DSG transmission service, Haldex final drive (4 motion only) service and spark plugs (petrol only). These items are required either time or mileage dependent as per the factory service schedule and are not required at every service. Contact us to find out more about your service requirements.


Credit Card Surcharges

Credit card surcharges for transactions over $1,000:

Visa: 1.37%
MasterCard: 2.1%
Credit card not present: 2.1%
American Express: 2.75%
Payments by Debit Cards, Cash, Cheque or Eftpos do not incur transaction fees.

You are entitled to change your payment to avoid these fees.